Transport

I strive to ensure a hassle-free shopping experience, which is why I chose the company Zásilkovna for shipping to meet your needs and to be able to count on your orders to be delivered reliably and on time.

1. Places of transportation

Below you will find a list of countries where we can deliver your order. If you do not find your country on the list, please do not hesitate to contact me, we will find an individual solution.

To the European Union:

Outside Europe:


2. Shipping and payment options

Delivery options

  • Delivery to the delivery point
  • Delivery to the address
  • Free transport:
    • Enjoy free shipping on orders over 2,000 NOK (applies only to countries in the European Union)

Available payment methods :

    • Online card payment
    • Bank transfer
    • Cash on delivery

    4. Shipping costs
    Shipping costs depend on the chosen location and delivery method. It will appear during the checkout process before the purchase is complete.

    5. Estimated delivery times
    Delivery times vary depending on the chosen mode of transport and location. You will receive an estimated delivery date during the checkout process. Please note that external factors such as weather or carrier delays may affect delivery times.

    6. Order tracking
    Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment in real time.

    7. Returns and Exchanges
    My wish is that you are completely satisfied with the entire purchase process. If for any reason you need to return or exchange an item, do not hesitate to contact me by e-mail: eliska@krasopiska.cz

    8. Customer Support

    I am here to help you with any shipping questions or issues. Contact me by email or by phone at +420777110622

    9 . Kind to nature

    I keep the packaging minimalistic and at the same time ensure the safety of the products during transport. I try to reduce waste and promote sustainability through "upcycle". This means that your order may arrive in boxes or envelopes that have been given a second life. These materials have been carefully cleaned and transformed into functional packaging.

    Many packaging materials are also intended for reuse. After receiving your order, please consider reusing it for storage or other purposes.


    In order to reduce paper waste, I provide digital invoices as standard. You can easily access your order details and receipts through your account. If you require a printed invoice, please let me know .

    Thank you for choosing my e-shop. My goal is to provide you with a hassle-free shopping experience, and reliable and efficient delivery is a key part.

    If you have any other questions about the shipping policy or need help, please do not hesitate to contact me.

    Happy shopping!

    Yours

    Elisabeth