TERMS AND CONDITIONS

  1. These terms and conditions regulate the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract concluded between the seller and another natural or legal person via the website www.krasopiska.cz, operated by: Eliška Maděričová, with a place of business at Kozmice 2, 294 13 Strážiště , ID number: 10984224, I am not a VAT payer.
  2. The terms and conditions further regulate the rights and obligations of the contracting parties when using the seller's website located at the above address (hereinafter referred to as the "website") and other related legal relationships. The terms and conditions do not apply to cases where a person who intends to purchase goods from the seller acts as part of his business activity when ordering goods.
  3. By reading and agreeing to the terms and conditions, the buyer agrees to their wording.
  4. The seller reserves the right to change or supplement the terms and conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the terms and conditions.

CONCLUSION OF THE PURCHASE AGREEMENT

  1. The website www.krasopiska.cz (hereinafter referred to as the "website") contains a list of goods and services offered by the seller for sale, including the prices of the individual goods and services offered. The offer for the sale of goods/services and the prices of these goods/services remain valid for as long as they are displayed on the website. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions. All offers for the sale of goods/services placed on the website are non-binding and the seller is not obliged to enter into a purchase agreement regarding these goods/services.
  2. The website also contains information on costs associated with packaging and delivery of goods. The information on the costs associated with the packaging and delivery of the goods listed on the website is valid only in cases where the goods are delivered within the territory of the Czech Republic.
  3. To order goods/services, the buyer fills out the order form on the website. The order form mainly contains information about:
    • ordered goods/services
    • data on the required method of delivery of the ordered goods
    • information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").
  4. Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, also taking into account the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking the "Send order" button. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the user interface or in the order.
  5. The seller is always entitled, depending on the nature of the order (quantity of goods, amount of the purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).
  6. The contractual relationship between the seller and the buyer is established by the delivery of the acceptance of the order, which is sent by the seller to the buyer by e-mail, to the e-mail address of the buyer.
  7. The buyer acknowledges that the seller is not obliged to enter into a purchase contract, especially with persons who have previously materially violated the purchase contract (including terms and conditions).

COURSE TERMS

  1. General prerequisite for participation in the course:
    • The minimum age to participate in my courses is 7 years. The course is designed for women, men, right-handed and left-handed.
  2. Number of participants in the course:
    • Courses in Prague are held in the *Impact Hub for 20 students, a projector and a screen are also available.
    • Courses in Ostrava are held in the premises of the *Ty Identity design store for 10 students.
    • Courses in Brno are held in the premises of the *Brno office for 20 or more students, a projector and a screen are also available.
    • If the course is not filled 1 day before the event, the seller reserves the right to cancel the course and return the amount paid.
    • *The seller reserves the right to change the venue of the course. They will announce this change in good time.
  3. Payment Terms:
    • Payment cards (online) – a very convenient way of payment. After creating an order, you are redirected to a secure payment gateway, where you enter the necessary data. If the transaction is authorized, the payment will take place immediately and your course has been purchased. We support the secure 3D Secure protocol. We do not have access to your card details, everything is only in the hands of the given payment gateway.
  4. Prices:
    • The prices in the current course offer on the krasopiska.cz website are accepted by the participant at the time of registration for the course and payment of the relevant amount.
  5. Course cancellation/reimbursement conditions:
    • Due to the expenses associated with organizing the course, participation can be canceled no later than 14 days before the course. In this way, it is possible for the organizer to find a replacement for the missing student. This should be reported by email info@krasopiska.cz If you know that you cannot attend the course less than 14 days in advance, you can find a substitute yourself and report the name of the substitute to the email info@krasopiska.cz
  6. Seller's liability/force majeure:
    • The seller's liability for damage is limited to cases of intentional conduct and gross negligence. The seller is not responsible for the failure of its performance due to force majeure (eg fire, flood, natural disasters, war, official regulations and all other circumstances beyond the control of the contracting parties).

GIFT VOUCHER TERMS

  1. The voucher is valid for 120 days from the date of purchase.
  2. The gift voucher is valid for all goods and services offered in the e-shop at krasopiska.cz
  3. The gift voucher is transferable.
  4. The seller does not guarantee that there will be space available for a particular course or offer of all goods that are made to order on a one-off basis at the time the gift certificate is received.
  5. The gift voucher cannot be combined with other discount vouchers.
  6. The gift voucher can also be used for discounted goods.
  7. The gift voucher cannot be exchanged for cash.

PAYMENT TERMS

  1. The buyer can pay the price of the goods and any costs associated with the delivery of the goods according to the purchase contract to the seller in the following ways:
    • Payment cards (online) – a very convenient way of payment. After creating an order, you are redirected to a secure payment gateway, where you enter the necessary data. If the transaction is authorized, the payment will be made immediately and the goods will be dispatched within two working days or unless otherwise stated on the goods. We support the secure 3D Secure protocol. We do not have access to your card details, everything is only in the hands of the given payment gateway.
  2. Along with the purchase price, the buyer is also obliged to pay the seller the costs associated with the delivery of the goods. Unless expressly stated otherwise, the purchase price also includes the costs associated with the delivery of the goods.
  3. If it is customary in business dealings or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - a receipt - to the buyer regarding payments made on the basis of the purchase contract.
  4. The seller is not a VAT payer.
  5. Prices are given in CZK currency.

WITHDRAWAL FROM THE PURCHASE AGREEMENT

  1. The buyer acknowledges that according to the provisions of § 53 paragraph 8 of Act No. 40/1964 Coll., Civil Code, as amended, it is not possible, among other things, to withdraw from the purchase contract for the supply of goods modified according to the wishes of the buyer, as well as goods that subject to rapid deterioration, wear or obsolescence, from the purchase contract for the supply of audio and video recordings and computer programs, if the consumer has broken their original packaging, and from the purchase contract for the supply of newspapers, periodicals and magazines.
  2. If this is not the case mentioned in the previous point or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 53, paragraph 7 of the Civil Code, within fourteen days of taking over the goods. Withdrawal from the purchase contract must be demonstrably delivered to the seller within fourteen days of taking over the goods, to the address of the seller's place of business.
  3. In case of withdrawal from the contract, the purchase contract is canceled from the beginning. The goods must be returned to the seller within 7 working days of sending the withdrawal from the contract to the seller. In the event that the buyer violates the obligation according to the previous sentence, the seller is entitled to a contractual penalty in the amount of CZK 100 (in words: one hundred Czech crowns) for each day of delay, but at most up to the purchase price of the goods. This provision does not affect the right to compensation for any damage caused by a breach of duty to which a contractual penalty applies, even if the damage exceeds the contractual penalty. The goods must be returned to the seller complete, undamaged and unworn and, if possible, in the original packaging.
  4. Within a period of thirty days from the return of the goods by the buyer, the seller is entitled to carry out an examination of the returned goods, in particular for the purpose of determining whether the returned goods are not damaged, worn or partially consumed.
  5. In the event of withdrawal from the contract, the seller will return the purchase price (excluding costs incurred for the delivery of the goods) to the buyer no later than ten days from the end of the period for reviewing the goods, by cashless transfer to the account designated by the buyer. The seller is also entitled to refund the purchase price in cash already when returning the goods to the buyer.
  6. The buyer acknowledges that if the goods returned by the buyer are damaged, worn or partially consumed, the seller is entitled to compensation for the damage caused to the buyer. The seller is entitled to unilaterally set off the claim for payment of the incurred damage against the buyer's claim for a refund of the purchase price. In the same way, the seller is entitled to unilaterally offset the claim for a contractual penalty against the buyer's claim for a refund of the purchase price.

TRANSPORTATION AND DELIVERY OF GOODS

  1. The method of delivery of the goods is determined by the seller, unless otherwise stipulated in the purchase contract. If the mode of transport is contracted based on the buyer's request, the buyer bears the risk and any additional costs associated with this mode of transport.
  2. If, according to the purchase contract, the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.
  3. If, for reasons on the part of the buyer, it is necessary to deliver the goods repeatedly or in a different way than was specified in the order, the buyer is obliged to pay the costs associated with repeated delivery of the goods, or costs associated with another delivery method.
  4. When taking over the goods from the transporter, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the transporter immediately. In the event of a violation of the packaging indicating an unauthorized intrusion into the shipment, the buyer does not have to accept the shipment from the carrier. By signing the delivery note, the buyer confirms that the shipment of goods met all conditions and requirements and that any later claim regarding damage to the package of the shipment cannot be taken into account. If the goods are damaged during transport, the buyer is entitled to make a claim for this reason within 2 calendar days after receiving the shipment. In this case, the seller will immediately send new goods to the buyer.
  5. Shipping cost: Czech Post to the Czech Republic: CZK 70.00, price per piece, each additional product +20, Czech Post to Slovakia: 200. Prices include postage and packaging. Zásilkovna CR 69,-, Zásilkovna CR home delivery 119,-, Zásilkovna SK and PL 95,-, DPD Poland 130,-, DHL Germany 150,-
  6. We ship the goods within 3 working days, from the receipt of the order, to the address specified by you. Before Christmas and depending on the workload, this time may be extended.

GUARANTEE

  1. The rights and obligations of the contracting parties regarding the seller's liability for defects, including the seller's warranty liability, are governed by the relevant generally binding regulations - in particular the provisions of § 612 et seq. of the Civil Code.
  2. The seller is responsible to the buyer for the fact that the thing sold is in accordance with the purchase contract, in particular that it is free of defects. Conformity with the purchase contract means that the thing sold has the quality and useful properties required by the contract, described by the seller, the manufacturer or his representative, or expected on the basis of the advertising carried out by them, or the quality and useful properties usual for a thing of this kind, that it corresponds to the requirements of legal regulations , is the corresponding amount, measure or weight and corresponds to the purpose that the seller states for the use of the item or for which the item is usually used.
  3. In the event that the item upon acceptance by the buyer is not in accordance with the purchase contract, the buyer has the right to have the seller restore the item to a condition corresponding to the purchase contract free of charge and without unnecessary delay, either by replacing the item or by repairing it, according to the buyer's request; if such a procedure is not possible, the buyer can demand a reasonable discount on the price of the item or withdraw from the contract. This does not apply if the buyer knew about the violation of the purchase contract before taking over the item or caused the violation of the purchase contract himself.
  4. The rights of the buyer arising from the seller's liability for defects, including the seller's warranty liability, are exercised by the buyer at the seller's address.

OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES

  1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
  2. When using the website, the buyer is not entitled to use mechanisms, software or other procedures that could have a negative effect on the operation of the website. The website can only be used to the extent that it does not infringe on the rights of other customers of the seller and that is in accordance with its purpose.
  3. The buyer acknowledges that the seller is not responsible for errors arising as a result of interventions by third parties in the website or as a result of using the website contrary to its purpose.
  4. If the buyer voluntarily sends the seller photos of the goods purchased from the seller, he is entitled to use these photos on his social networks, to use them in competitions, etc.

PROTECTION OF PERSONAL DATA AND COMMERCIAL COMMUNICATIONS

  1. The protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the protection of personal data, as amended.
  2. The buyer agrees to the processing of his personal data: first and last name, residential address, (identification number, tax identification number), e-mail address and telephone number.
  3. The buyer agrees to the processing of personal data by the seller, for the purpose of realizing the rights and obligations from the purchase contract and for the purpose of sending information and business communications to the seller.
  4. The seller can entrust the processing of the buyer's personal data to a third party as a processor. Apart from the persons transporting the goods, personal data will not be transferred by the seller to third parties without the prior consent of the buyer.
  5. Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.
  6. The buyer confirms that he has been informed that this is a voluntary provision of personal data. The buyer declares that he has been informed that he can revoke his consent to the processing of personal data in relation to the seller by a written notification delivered to the seller's address
  7. If the buyer requests information about the processing of his personal data, the seller is obliged to provide him with this information. The seller has the right to request a reasonable payment not exceeding the costs necessary to provide the information for the provision of information according to the previous sentence.
  8. The buyer agrees to send information related to the seller's goods, services or business to the buyer's e-mail address and further agrees to the seller's sending commercial messages to the buyer's e-mail address.

More information about the protection of personal data in the sense of Article 6 paragraph 1 letter b) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (general regulation on the protection of personal data) I have prepared for you on a separate page Protection of personal data data.

DELIVERY

  1. Unless otherwise agreed, all correspondence related to the purchase contract must be delivered to the other contracting party in writing, by electronic mail, in person or by registered mail via a postal service provider. The buyer is delivered to the e-mail address specified in his user account.
  2. The message is delivered:
    • in the case of delivery by electronic mail, at the time of its receipt on the incoming mail server; the integrity of messages sent by electronic mail can be ensured by a certificate,
    • in the case of delivery in person or through a postal service operator, by receiving the parcel by the addressee,
    • in the case of delivery in person or through a postal service operator, also by refusing to accept the parcel, if the addressee (or the person authorized to accept the parcel on his behalf) refuses to accept the parcel,
    • in the case of delivery through a postal service operator, after the expiry of a period of ten (10) days from the date of depositing the parcel and giving the addressee a call to take over the deposited parcel, if the parcel is deposited with the postal service operator, even if the addressee did not learn about the deposit.

FINAL PROVISIONS

  1. The seller is authorized to sell goods on the basis of a trade license.
  2. If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision will be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Changes and additions to the purchase contract or terms and conditions require written form.
  3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.